Legal

Refund Policy

Last updated: September 2026

1. Full refund in the first 7 days

If Leaps isn't right for you, ask within 7 days of your first payment for a Business or Studio plan and we will refund that payment in full.

2. What is not refunded

After those 7 days, and for later payments, we don't give refunds, including for the unused part of a month or year. The setup fee for Managed by Quantum Culture Technologies is not refundable once work on your setup has started.

3. How refunds are paid

Refunds go back to the payment method you used, through Razorpay, within 5–7 working days. When a plan is refunded it ends and your account moves to the Free plan. Nothing you have made is deleted.

4. How to ask for a refund

Email leaps@quantumculture.in from the email address on your Leaps account, with the date of the payment or its Razorpay payment ID.

5. Ending a plan

To stop a paid plan without a refund, see our Cancellation Policy. Our Terms of Service cover plans and payment in full.